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FAQ

When will I get my order?

You should receive your items within 7-10 days, although times may vary slightly. We'll send you a tracking number as soon as your item ships so you can stay up to date on when to expect your order. If you haven't received your order within two weeks, please contact us so we can look into the issue and resolve it as soon as possible.

I received only part of my order. When will I get the rest?

Depending on the items in your order, it's possible that you may receive your items in multiple shipments. We'll provide you with a tracking number for each one, so keep an eye on those to know when your items will arrive.

What is your return policy?

We do not issue refunds on products, but we will gladly exchange your items if they arrive faulty or damaged. You can review the full policy here

How can I contact someone with questions?

Please feel free to reach out to us anytime by clicking here or by emailing us at hello@vygredu.com.